Academic | Author | Speaker Advisor
Professor in the Management of Professional Service Firms at Cass Business School, London.
Director of the Cass Centre for Professional Service Firms
Senior Research Fellow at Harvard Law School's Center on the Legal Profession
I have been conducting academic research into professional organizations for over twenty-five years. My initial move into academia was inspired by my work as an investment banker and a strategy consultant, and my frustration with the poor leadership I experienced in these sectors. I wanted to make sense of my own experiences and to understand better why ‘smart' people do stupid things.
I remain fascinated by studying professional organizations because they flout many conventional ‘rules’ of management and leadership, thriving on complexity, ambiguity, and paradox. Over the years I have maintained my commitment to using insights from my academic research to help professional organizations, and the people who work within them, address some of their most challenging problems.
This is why I have recently published another practitioner-focused book, made my first forays into broadcasting with the BBC, and why I continue to work with professional organizations as an advisor, speaker, and non-executive director. I am a member of Cass Business School's Executive Committee.
I was recently shortlisted for the Thinkers50 Leadership Award, the so-called "Oscars of Management Thinking", and have just been invited to give the keynote academic address at the British Academy of Management Conference 2020.
I post on Linkedin regularly so please follow me there if you would like to
keep up to date.
Laura Empson is Professor in the Management of Professional Service Firms and Director of the Centre for Professional Services Firms at Cass Business School,
London, and Senior Research Fellow at Harvard Law School.
She has published numerous articles in leading international academic journals and edited the Oxford Handbook of Professional Service Firms (2015). Her two practitioner-focused books, Managing the Modern Law Firm (Oxford University Press, 2007) and Leading Professionals: Power, Politics, and Prima Donnas (Oxford University Press, 2017), have sold all around the world. Laura is also a regular contributor to the international media, including the Financial Times, the Times and Harvard Business Review, providing expert commentary and background briefings to journalists on subjects including professional service firms, leadership, and governance.
She acts as an advisor to many of the world’s leading professional service firms in areas such as accounting, law, investment banking, actuarial and management consulting. From 2013 to 2016 she served on the Board of KPMG LLP as an Independent Non-executive, first as a member and then as Chair of the Public Interest Committee. She recently acted as Expert Advisor to the UK Government's Competition and Markets Authority for their Review of the Audit Market.
She was previously Associate Professor at the University of Oxford's Saïd Business School and has a PhD and an MBA from London Business School and a BSc(Econ)
from University College, London.
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